Cigarettes used to be a stress reliever for Katherine Heigl, but now the 31-year-old actress is definitively proclaiming that “smoking sucks” – except when it comes to electronic cigarettes.

Heigl, whose movie “Life As We Know It” opens on October 8, told Parade magazine that an electronic cigarette has been a life-saver for the past six months.

“I know it sound’s ridiculous, but it’s helping me not to actually smoke real cigarettes,” Heigl said. “You feel like you are smoking, and you get to exhale but it’s just water vapor and not nicotine.”

Now that she’s leaving her packs in the past, Heigl added that she’s developed an idea on how to talk to adopted daughter Naleigh about smoking, and is considering using an argument that goes past the familiar warnings.

“The one thing I would say to my kid,” Heigl said, “is ‘It’s not just that it’s bad for you. Do you want to spend the rest of your life fighting a stupid addiction to a stupid thing that doesn’t even really give you a good buzz?’”

Piedmont, SC (Vocus) September 14, 2010

According to Health Life a new South Africa study shows 45 percent of South African smokers who used electronic cigarettes were able to quit traditional tobacco smoking within two months.The e-cigarette is an electronic device that delivers nicotine through water vapor without the harmful tar, carcinogens, smoke, or odor found in traditional cigarettes.

In the first local medical study on the efficiency of electronic cigarettes to help smokers kick the habit, a team of doctors supplied 349 patients with electronic cigarettes over a period of eight weeks. All participating doctors agreed that e-cigarettes are a more significantly healthy alternative to conventional smoking.

The study’s outcome revealed that:

• 6% of smokers quit within two weeks increasing to 45% within eight weeks.
• 52% of all patients reported both increased levels of energy and visible improvement in their physical appearance.
• When asked what factors about smoking tobacco cigarettes were the hardest to give up, 49% of patients said nicotine cravings and 24% reported the habit itself was the most difficult to break. Twenty-seven percent of all participating smokers said that a combination of all factors (the habit, nicotine, the taste and feeling of smoking) made it hard to quit.
• When asked if an e-cigarette could act as an agent to overcome all the physical and psychological challenges to quit tobacco smoking, all doctors said “Yes”.

Dr Clifford Hulley, one of the participating medical professionals in the survey, reported that “an e-cigarette is the most effective treatment method on the market for quitting tobacco smoking“.

Satisfying Smoke Customer Reviews

“I have literally tried everything to stop smoking over the years. The patches, prescription pills, hypnosis, gum, nicotine inhalers, newest prescription drug Chantix, and have not been able to stop. I have literally spent thousands of dollars. With the e-cigarettes, I have been more successful than with anything else. It has been 30 days and I do not crave a cigarette at all. It has been very easy so far.” — Karen Bronston, Rating: (5 of 5 Stars!)

“Satisfying Smoke has been a pleasant experience. It is like smoking a real cigarette. Also, my battery stays charged for at least a couple of days, and the filter has a long life. My children, who hate the smell of cigarette smoke, have even approved of it!! I would definitely recommend this product to others.” – Terri Gillespie, Rating: (5 of 5 Stars!)

According to Matt Salmon, president of the Electronic Cigarette Association (Eca) in the USA, available data indicates that electronic cigarettes reduce the risk of illness and death to under 1% of the risk posed by traditional tobacco cigarettes “which are responsible for 400,000 deaths per year in the US – more than AIDS, drugs, homicides, fires and auto accidents combined”.

I am a UCT student, based in Cape Town.
I have been a regular smoker for several years now and I recently purchased your Puffaway product, “Firefly”, mainly for the health benefits as opposed to tobacco cigarettes and also for the long-term financial benefits involved.
I have been extremely satisfied with the product since I have started using it, my cravings for tobacco cigarettes are gone and I also seem to get more satisfaction from my e-cigarette than the normal cigarettes.
Being a student, I am hoping to minimize my expenses. I have also heard about your planned “cartomizer” product and I am really excited to give it a try.
All-in-all I look forward to seeing great long-term health improvements and financial savings.

Adam

ANSWER:
Hi Vicki,

Thank you for your email. We are pleased to hear that you purchased one of
our PUFFAWAY Eclipse packs.

PUFFAWAY truly is the healthier, cheaper, more convenient and more social
alternative to smoking and it helps you to cut down or even quit.

Regarding your pack, it seems to me that your battery is definitely not
100%. Each Eclipse does include a spare battery in the handy travel case
which you will find in your pack, so you do have a spare battery to use in
the meantime.

PUFFAWAY does have a full 12 month warranty on all of our packs so not to
worry we will get yours back in full working order soonest.

In order to assist you best, please could you advise where you reside and
where you purchased your pack from?

The reason being that most of our Stockists do have a PUFFAWAY Care Kit for
our range which include spare batteries and atomizers aimed at repairing the
occassional faulty customer pack in a quick and convenient manner.

You simply give them your faulty battery and they will replace it with a
brand new working battery free of charge.
Please revert with the necessary info and I will direct you to the closest
outlet.

We also regularly hold promotions in pharmacies and centres. These
promotions are a wonderful chance to interact and chat to trained PUFFAWAY
staff and also to replace any faulty components for customers.

I look forward to hearing from you soon and welcome any further feedback,
comments or queries anytime.

Kind Regards,

Benjamin

ANSWER:
Good Morning Shannon,

Thank you for your email. We are pleased to hear you purchased one of our
PUFFAWAY electronic cigarettes.
PUFFAWAY truly is the healthier, cheaper, more social and more convenient
alternative to smoking and it even helps you to cut down or quit.

I apologise for your pack not working properly. It is an electronic product
and the faulty component does occur, but our excellent customer service
commitment will have you enjoying our product again soon.

It does sound like your atomizer is not working and simply replacing it
should easily remedy the matter.

We do have a full 12 month warranty on all of our products so if your pack
is not working at any point down the line, we do commit to repairing it for
you free of charge.

We have provided most of our stockists with PUFFAWAY Care Kits containing
spare batteries, atomizers, oils and cartridges.

These are designed to get the occasional faulty pack back in working order
as quickly and as conveniently as possible.

We also have regular promotions in our larger retailer which give customers
a chance to meet with trained PUFFAWAY staff.

Please advise where you purchased our pack and where you reside so I can
revert with the best option for you.

I thank you for your patience and understanding and await your response.

Kind Regards,

Benjamin

RESPONSE:
Thanks for your response Benjamin
Went back to Diskem where I bought my puffaway today, and they replaced the
atomiser for me. Working perfectly now. Long may it last.
Best regards
Shannon

ANSWER:
Hi Vicki,
Thank you for your feedback, I am very pleased we were able to get you and your pack back on track.
I hope you have many satisfied days, weeks and months with our product and that it continues to serve you as the healthier, cheaper, more social and more convenient alternative to smoking.
Kind Regards,
Benjamin

ANSWER:
Hi Marius,

Thank you for your email.

We are pleased to hear you are interested in our PUFFAWAY Range. PUFFAWAY truly is the healthier, cheaper, more convenient and more social alternative to smoking and it even helps you cut down or quit.

To answer your question regarding the oil, we recommend that the oil be applied directly onto the atomizer.

To apply remove the cartridge (twist off in a clockwise direction), exposing the metal heating element. Drop 2 drops of the oil directly onto the atomizer and let it soak in.

You can then put the old cartridge back on or a new one (for extra smoke and flavor).

Two drops should last 1-2 cigarettes and then simply reapply the oil.

The oil is great because it goes directly onto the atomizer and so creates maximum smoke and flavour and also can be applied at your own discretion.

The oils retail for R199.99 and are available in our full range of flavours and strengths.

If you have any further queries, please do not hesitate to contact me in the future.

Kind Regards,

Benjamin

Thank you

Lorraine

ANSWER:
Good Morning Lorraine,

We are pleased to hear you have purchased one of our PUFFAWAY packs.

PUFFAWAY truly is the healthier, cheaper, more social and more convenient alternative to smoking and it helps you to cut down or even quit.

We recommend that the cartridges last between 10 – 12 cigarette equivalents (depends on how heavily it is smoked).

In terms of ongoing usage we highly recommend our range of oils. The oils are exactly the same as the cartridges, contain the same ingredients and are available in the same flavours and strengths, it is just a longer lasting, more effective and more economical application.

To apply the oil simply remove the cartridge (twist easily in a clockwise direction) and then drop a few drops of the oil directly onto the metal hairy atomizer part. You can then put the old cartridge back onto the cigarette or a new one to maximise flavour.

The oil is appplied on an ongoing basis, you can use your own discretion. a couple of drops should last you a couple of cigarettes.

Please advise where you reside and where you purchased your pack so I can revert with more details regarding promotions in your area and nearest stockists.

Otherwise please feel free to contact me again at any time in the future. We always welcome feedback and comments from our customers.

Kind Regards, Benjamin